I am a life long, self-made RV enthusiast Born and raised in Southern California RVing Culture. According to my neighbors, Don and Pat I was only 7 years old when they brought home what was the first Class A RV I ever saw; a 1980 Itasca 27FT Sunflyer. I was fascinated and captivated by the size and complexity of this gigantic truck parked across the street. My parents not being RVers, I camped with my neighbors every chance I could get. From then on I had my own subscription to MotorHome Magazine, collected brochures for mostly Class A products and spent my Summer/Winter Grade school breaks at local dealers, shows and touring local RV factories (Fleetwood Enterprises, National RV, Thor Industries West).
When I went off to college for business, I got a summer job at a local RV dealer and in the fall got a job a local Ford Dealership that had just built a dedicated service center for Ford Motorhome Chassis owners. This was my first chance to market my passion and product knowledge of RVs. My professional career started before I had even earned my degree.
In my final semester of business college, I was sponsored by Ford Motor Company Commercial Truck division to research and write my Senior Case Thesis; F-Super Duty Chassis & Ford Excursion: A Strategic Plan For Increasing After-Sale Service Revenue by Tapping Into Existing Ownership of Ford-Based Recreational Vehicles.
Upon Graduation from College in 1999 I took my first full time job as service manager in training at La Mesa RV Centers corporate store (now the largest multi-location dealership across America). From there I took opportunities at Giant RV Centers and Holland Motor Homes to continue my efforts in both service management and brand experience. Focused more on the service side of dealership operations, I was exposing myself to all the service problems that most major RV brands have and becoming very familiar with solutions. Working at a high-line RV dealer I was also becoming more specialized in brands like Country Coach, Newmar, Monaco, Newell, Blue Bird Wanderlodge. The bigger and more complex the RV was, the better I was at teaching new owners how to use and maintain and that was key to my future.
On weekends I started offering my service privately to train new owners on how to run their new RVs and how to keep them serviced once they had left the sales lot. There isn’t a brand of Class A motorhome that I haven’t sold or supported in one fashion or another.
In 2011, I left Holland Motor Homes seeing the need and opportunity to create my own brand of personalized RV service called, The RV Butler Matt Mugglebee. My sole focus was and is “Delivering RV Excellence”. So instead of my customers coming to me…I started going to my customers and I focused on doing so all on my own without the support of a Dealership.
So, from a 7 year old boy who stared at brochures dreaming of someday driving and camping in motorhomes, to having a fleet of luxury 40-45FT Coaches I now manage and drive on a regular basis….my journey continues one Motorhome at a time.